Get to Know…Callene Bentoncoury, RN, Administrator

| By Jodi Horton

Editor’s Note: This column features people who keep things running behind the scenes and those who are on the “front lines,” providing care to our patients. All of the Casa employees and volunteers have been asked to answer five questions. The first three emphasize their hospice care work and the last two give you just a little taste of who they are besides a hospice worker or volunteer.

Q: What brought you to hospice care?

A: Hospice was literally a response to a prayer. I was looking for a career where I could accomplish things that matter to me and to the community I serve, while working with amazing people every day. The two hospices where I have worked have helped me to do that and more.

Q: What is your goal in your position?

A: To sustain the high standards that Casa de la Luz Hospice is known for in Tucson and to assure the continued trust that our community has gifted to Casa de la Luz through the years.

Q: In your opinion, what value does hospice care bring to healthcare?

A: The traditional patriarchal approach to healthcare focuses so much on talking to the patient that there is little time for discussing with the patient. The result is expensive, confusing, and disillusioning for everyone. Hospice is where healthcare finally got it right. The patient and family drive the care and because of this, the care providers ask and really listen to the wishes of those who are most vulnerable in the healthcare relationship. The result is a much healthier and happier environment for providers, patients, and their families alike. The tragedy is that people have to be dying in order to be heard.

Q: What do you enjoy doing in your spare time?

A: I love keeping balance in my life. That includes fun time with family and friends, activities such as hiking and yoga and exploring the wonderful variety of what Southern Arizona has to offer.

Q: If you could meet anyone, alive or dead, who would it be and why?

A: I’m sure that most people would list a famous person here, but I find engaging people who help me to laugh and to act with greater wisdom are everywhere. Every person I meet has something to offer if I just open my heart and listen.

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