— Lynette Jaramillo
Chief Executive Officer— Agnes Poore, RN
Chief Clinical Officer
Since 1972, hospice services have been available in Tucson. The founders of Casa de la Luz wanted to reach far beyond the usual and customary hospice service in Tucson. They created a company comprised of exceptional employees, guided by mutual values. To guide the leaders and employees of Casa de la Luz the founders established four core values as their guiding principles. These core values enrich our lives and the lives of every person we come in contact with – patients, employees and our community.
committed to our patients
“We Recognize the Uniqueness of Each Individual.” We acknowledge the unique physical, emotional, psychological, and spiritual needs of each person. We strive to extend the highest level of courtesy and service to patients, families, caregivers, visitors and each other.
Committed to Our Employees and Volunteers
“We Treat People With Dignity and Consideration.” We take personal responsibility for creating an open environment that will enable us to maximize our contributions to patients and the community. We respect and recognize the wholeness of the individual by encouraging balance among business, personal, and family commitments.
Committed to Leadership
“We Lead By Example.” We take personal responsibility to uphold the highest standards of ethics and honesty in all we do. We engage in a wide range of continuing education for hospice personnel and volunteers, and other educational programs for professionals and the public.
Committed to Excellence
“We Strive to Create an Environment of Teamwork and Participation.” Through continuous performance improvement, people pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources – hospice personnel, physicians, and volunteers – is the key to our continued success. We maintain financial viability through a cost-effective operation to meet the hospice’s long-term commitment to the community.
This statement of values is held as absolutely fundamental to Casa de la Luz to remind us who we are, what we stand for, and what we are about. These values are essential to the proper fulfillment of our mission and our future.